Privacy Policy
Last Updated: February 2026
1. Introduction
Nexora ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we handle information in compliance with UK GDPR and other applicable privacy regulations.
2. Data We Collect
We collect minimal personal data:
- Contact Form Data: Email address and message content provided via our contact form
- Essential Cookies: Browser cookies necessary for basic site functionality (consent status only)
3. Legal Basis for Processing
We process contact form data on the basis of legitimate interest (responding to inquiries) and your explicit consent (submission of the form).
4. Use of Your Data
Personal data is used solely to:
- Respond to your inquiry
- Provide customer service support
5. Data Retention
Contact form submissions are retained only for the duration necessary to address your inquiry, typically 30 days. We do not retain contact data beyond this period unless you have specifically requested ongoing communication.
6. Cookies and Tracking
Essential Cookies Only: Nexora uses only essential cookies required for basic site functionality. These cookies track your consent preferences and do not constitute tracking or analytics.
We do NOT use:
- Analytics cookies or tracking pixels
- Third-party cookies
- Advertising or retargeting cookies
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO)
8. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.
9. Third-Party Sharing
We do not sell, trade, or share personal data with third parties. Your information is not shared with external organizations.
10. Contact Information
For privacy inquiries or to exercise your data rights, contact:
Nexora
62 Maplewood Drive, Bristol, BS16 2PU, United Kingdom
Email: [email protected]
Phone: +44 117 402 5839
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be reflected on this page with an updated "Last Updated" date.